This position is under Women’s Place.
Summary
Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.
Responsibilities
- Provide women with information and referrals to service agencies and organizations when needed
- Greet, assist and/or direct visitors, participants and the general public
- Provide word-processing and secretarial support
- Assist with recruiting individuals for program participation, workshops, community meetings, surveys, and other activities
- Assist with ensuring that adequate and appropriate print resources are available for women
- To research information dedicated to women experiencing abuse and other sensitive issues
- Assist with updating research material for use at Women’s Place
- Answer all incoming calls and handle caller’s inquiries whenever possible in a professional manner
- Re-direct calls as appropriate and take adequate messages when required
- Respond to public inquiries
- Assist in the organization of special events at Women’s place in an effort to reach isolated women in the community
- Provide research assistance for projects and events
- Assist with the purchase of supplies for program
- Assist with the development of material for programs
- Comply with policies and procedures regarding confidentiality, privacy, reporting and record keeping
- Assist with collecting service statistics
Requirements
- Excellent interpersonal, verbal and written communication skills including professional telephone manner
- Ability to communicate with sensitivity to clients from diverse language and cultural backgrounds
- Ability to work responsively and proactively within a small teamwork based framework
- Ability to work independently and as part of a team
- Good working knowledge of computers and appropriate software
- Commitment to anti-racism and non-discrimination practices
- Complete MFRC volunteer orientation and completed all necessary forms including the Confidentiality Agreement
- Complete Women’s Place volunteer training
- Criminal reference check is required
Commitment
Commit to a minimum of three to eight hours per week. Six months to one year commitment to volunteering at Women’s Place is required.
For more information, contact:
Volunteer Coordinator
Email: volunteer@mfrc.org
Phone: 416-284-4184 ext. 205